Cancellations and Returns

Returns – Terms & Conditions:-
           Returns are accepted in these situations only,
1.  If the product or material is differ from the Dimensions, Color and size with
    comparison to the ordered materials/products.
2.  If Wrong materials were sent from the ordered list of items.
3.  If damages of products were received.
4.  If the products and materials differ from ordered brands.
5.  If the receivers / buyer communicated or registered with in 24 Hrs on receipt of the
     order through website / phone call.
     All shipping and other replacement charges shall be borne and incurred by the Vendor /
Manufacturer, if any or above conditions are satisfied.
In case, the seller does not have the replacement product, he can provide the refund to
the buyer and buyer shall be obligated to accept the refund in lieu of replacement.
Replacements will be done within 3-7 days of time from receipt of goods at the vendor /
manufacturer facility and solely depends upon the availability of the materials/products.
We will schedule the process of pickup on acceptance your request for returns from our
vendors / manufacturers.
Please WhatsApp us at 099435 82567 and register in website for replacements with
your order-id, date of material receipt and reasons for replacement within 24 hours of
receipt of materials / items.

Returns are NOT accepted if,

Material / Product is used and tampered after received.

 Product is not installed according to user manual and results in damage /
   malfunctioning.
 Not notified within 24 hours on receipt of delivery to our contact no 099435 82567
    if not registered in website through Refund form.
 No other materials / items will be exchanged for different materials/items
    (Scenario: Request to exchange of 43 Grade cement for 53 Grade cement)
 Partial Returns / Leftovers are not accepted. (Scenario: 1 Ton TMT unused out of
    5 tons purchased are not valid for Returns)

Cancellations – Terms & conditions:-
When cancellations are accepted?

    Ordered materials are NOT in transit from the vendors / sellers / manufacturer.
 Ordered materials/products are NOT customized to suit the buyer. (Example:
    Custom size kitchen shutters cannot be cancelled)
 Shipment at buyer door steps cannot be cancelled for any reasons, other than
    mentioned in the returns above.

When cancellations are NOT accepted?

     Ordered materials/products are imported by the vendors / sellers based on the
     buyer order.
 Ordered materials/products are sourced by the vendors after buyer placing an
    order.
 Ordered materials/products are custom built to suit your requirements (Ex.
    Kitchen shutters) and manufacturing is in progress.
 Ordered materials/products are In-Transit